Privacy Policy

Last updated: July 15, 2026

What we collect

Providers: the profile you publish (name, city, services, media) and the contact details you add (phone, booking link, Instagram), plus your account email. Customers: we don't require an account to browse; if you leave a review we store the name and text you submit. Everyone: basic usage events (page views, taps on Book/Message/Call) and technical data such as IP address, used for lead stats, rate limiting, and abuse prevention.

How provider phone numbers are protected

Provider numbers are never included in our public pages or public API responses. They are revealed only when a real visitor taps Call or Message, through a rate-limited, bot-checked endpoint. We do not sell or share provider contact details with data brokers or marketers — ever.

How we use data

To run the service: showing profiles, routing contacts, giving providers their lead stats, processing promotional purchases, and preventing spam and fraud. We don't sell personal data.

Services we rely on

Payments are processed by Stripe (we never see card numbers). Hosting and data storage run on Vercel and Supabase. Bot protection uses Cloudflare Turnstile. Each processes data under its own privacy policy on our behalf.

Video Makeover

If you request a free Video Makeover, we collect the video link you submit (Instagram or TikTok), your business name and service, and the email address where you want the result sent. To produce your video we download the clip you submitted and process it: its audio is transcribed by OpenAI to generate captions, and Anthropic's Claude writes a short on-screen hook. The finished video and cover image are stored on our hosting (Supabase) so we can deliver them to you. We use this only to create and send your makeover — we don't sell it or use it for advertising. Ask us at support@peekscout.com to delete a submitted video and its result at any time.

Connecting your TikTok account

Connecting your TikTok account to Peek Scout is optional. If you choose to connect it, you authorize us through TikTok's official login, and we request only two permissions: user.info.basic, to read your TikTok display name and account identifier so we can show “Connected as [your handle]” and link the connection to your channel; and video.upload, so that when you tap “Send to TikTok” we can upload the video you selected into your own TikTok drafts. You then add a caption and publish the post yourself from the TikTok app — we never post on your behalf. We store the access and refresh tokens TikTok issues so you don't have to reconnect each time; we do not collect your followers, your video list, or any other TikTok profile data. You can disconnect at any time from your channel's Studio (which deletes these tokens), or revoke access from your TikTok account settings. Our use and transfer of information received from TikTok APIs follows TikTok's Developer Terms and Community Guidelines.

Cookies & local storage

We use local storage for functional things like remembering that you own your channel on this device. No third-party advertising cookies.

Your choices

Providers can edit or delete their channel at any time. To request deletion of any data we hold about you, email support@peekscout.com and we'll handle it promptly. Reply STOP to any text from us to opt out of texts.

Contact

support@peekscout.com. See also our Terms of Service.